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IT Automation Agencies

IT automation AI agents are redefining what's possible for IT and DevOps teams operating under constant pressure to do more with less — automatically resolving 60–80% of tier-1 helpdesk tickets, triaging and correlating alerts before a human ever sees them, and executing runbook automation for known incident patterns without page-level interruption. These agents integrate with ITSM platforms like ServiceNow and Jira Service Management, monitoring stacks like PagerDuty and Datadog, and infrastructure providers to take real remediation actions — not just recommend them. The best implementations dramatically reduce mean time to resolution (MTTR) and free senior engineers from repetitive incidents to focus on higher-value work.

227
Agencies
From $9k
Min. Project
100%
Remote
Benefits
60-80% tier-1 ticket auto-resolution
Faster MTTR with root cause analysis
Automated compliance and security checks
On-call alert triage and escalation
Common Projects
Helpdesk ticket triage and resolution
DevOps incident response agents
Access request and provisioning automation
Security alert triage and investigation

Best Stacks for IT Automation

LangChain

LangChain's tool-calling framework maps naturally to IT actions — querying monitoring APIs, executing shell commands, and updating ITSM tickets as part of a single agent loop.

View LangChain agencies →
n8n

n8n's deep integrations with PagerDuty, Datadog, Jira, and cloud providers make it ideal for orchestrating multi-system IT automation workflows without custom code.

View n8n agencies →
OpenAI

GPT-4o's instruction-following and code generation capabilities allow IT agents to write and execute diagnostic scripts, parse log output, and generate remediation runbooks on the fly.

View OpenAI agencies →
Hiring Tips for IT Automation
01Evaluate the agency's actual IT domain knowledge, not just their AI skills — building safe IT automation requires understanding ITSM processes, change management, and the blast radius of automated actions.
02Require dry-run mode and approval gates for all automation that touches production infrastructure — any agency that pushes back on human oversight for infrastructure changes is a red flag.
03Ask specifically about rollback design: every automated remediation action should have a tested rollback path before it's deployed to production.
04Verify integration depth with your specific toolset (ServiceNow, Jira, PagerDuty, Datadog, AWS/Azure/GCP) — surface-level integrations that only send notifications are far less valuable than agents that can take real actions.

227 IT Automation Agencies

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Daytona
New York City, NY · 21-50
20 cases
LangChain

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From $25k
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Qwibit.ai
Remote · 6-20
8 cases
OpenAI

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From $10k
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Airweave
Remote · 6-20
10 cases
Anthropic

...

From $10k
View Agency →
Aipotheosis Labs (Aipolabs)
Remote · 6-20
10 cases
OpenAI

Building the crucial but tedious pieces of AI agent infra that are needed for AGI and ASI...

From $10k
View Agency →
Liveblocks
Remote · 6-20
20 cases
n8n

Liveblocks gives you the building blocks and infrastructure to enable people and AI to work together inside yo...

From $15k
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memodb
Remote · 6-20
17 cases
OpenAIAnthropic

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From $10k
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Stakpak
Remote · 21-50
20 cases
Anthropic

...

From $10k
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Golf
Remote · 6-20
7 cases
OpenAI

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From $5k
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Valmi
Remote · 6-20
19 cases
OpenAI

⚡ "Value" - https://value.valmi.io . Valmi Value is Outcome-based billing and payments infrastructure for AI ...

From $5k
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TestZeus
Remote · 6-20
16 cases
AutoGen

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From $5k
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coze-dev
Remote · 21-50
20 cases
LangChainOpenAI

Next-generation AI chatbot building platform. Quickly create bots without coding and publish them on various p...

From $25k
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OpenLIT
Remote · 6-20
4 cases
LangChainOpenAIAnthropicMistral

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From $10k
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ANARCHY
Remote · 6-20
9 cases
OpenAI

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From $10k
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First Fluke
Remote · 1-5
5 cases
OpenAI

An engineering-first collective building scalable, AI-native software and infrastructure....

From $5k
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Gaia 🌱
Remote · 21-50
20 cases
OpenAI

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From $25k
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Dotagent
Remote · 6-20
5 cases
OpenAI

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From $10k
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OpenAdapt.AI
Remote · 21-50
20 cases
OpenAI

...

From $10k
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BoxLite
Remote · 6-20
14 cases
OpenAI

The AI agent infrastructure company. Building the backbone for the next billion users....

From $5k
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Rivet
Remote · 21-50
20 cases
OpenAI

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From $15k
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Crabwise AI
Remote · 1-5
2 cases
OpenAI

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From $5k
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Inngest
Remote · 21-50
20 cases
OpenAI

Inngest is the developer platform for easily building reliable workflows with zero infrastructure...

From $15k
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23blocks OS
Boulder, CO · 6-20
20 cases
Anthropic

Backend as a Service + AI Agent Infrastructure. 15+ production-ready API blocks. Open-source AI orchestration ...

From $5k
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Vakra
Remote · 1-5
7 cases
OpenAI

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From $5k
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LiquidOS
Remote · 6-20
12 cases
OpenAI

...

From $5k
View Agency →
A2W
Remote · 1-5
2 cases
OpenAI

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From $5k
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Spring AI Community
Remote · 21-50
20 cases
OpenAI

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From $25k
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FlineDev
Remote · 6-20
20 cases
OpenAI

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From $10k
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Builderz.dev
Remote · 6-20
15 cases
OpenAI

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From $10k
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Temaki AI
Remote · 1-5
6 cases
OpenAI

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From $5k
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Masaic AI
Remote · 6-20
15 cases
OpenAI

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From $5k
View Agency →
Open Attack Surface Management
Remote · 6-20
6 cases
OpenAI

...

From $5k
View Agency →
Blazity
Los Angeles, CA · 6-20
20 cases
OpenAI

We are a team of Next.js and React engineers who support companies and developers in creating reliable and mai...

From $15k
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Mixpeek
Remote · 6-20
20 cases
OpenAI

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From $5k
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BugTraceAI
Remote · 1-5
6 cases
OpenAI

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From $5k
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Autohand AI
Los Angeles, CA · 6-20
15 cases
Ollama

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From $5k
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omnirexflora-labs
Remote · 1-5
6 cases
OpenAI

Open-source infrastructure for production-ready, event-driven autonomous AI agents scalable, composable, and b...

From $5k
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Horizon RL
Remote · 1-5
7 cases
OpenAI

...

From $5k
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Basilisk Labs
Remote · 1-5
4 cases
OpenAI

Basilisk Labs is an R&D space for synthetic agency, emergent memory, cognitive graphs, and coevolving human–AI...

From $5k
View Agency →
Cua
Remote · 6-20
15 cases
OpenAI

Open-source infrastructure for Computer-Use Agents. Sandboxes, SDKs, and benchmarks to train and evaluate AI a...

From $15k
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Sylphx
Remote · 21-50
20 cases
OpenAI

AI Platform as a Service. 19 production services, one SDK. We run everything on our own platform....

From $5k
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AIGNE
Remote · 6-20
20 cases
OpenAI

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From $5k
View Agency →
Datolabs
Remote · 1-5
7 cases
OpenAI

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From $5k
View Agency →
skyflo.ai
Remote · 1-5
2 cases
OpenAI

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From $5k
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Decodo
Remote · 6-20
20 cases
LangChainn8n

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From $10k
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LDC Labs
Remote · 21-50
20 cases
OpenAI

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From $10k
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Qovery
Remote · 21-50
20 cases
OpenAI

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From $15k
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Oracle Sample Projects
Remote · 21-50
20 cases
OpenAI

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From $25k
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Tiptap
Remote · 21-50
20 cases
OpenAI

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From $25k
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Clawland AI
Remote · 6-20
19 cases
OpenAI

Edge AI Agents for $10 Hardware. Build to Earn. 20% Revenue Pool for contributors....

From $5k
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Xquik
Remote · 1-5
2 cases
Anthropic

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From $5k
View Agency →
Opsy
Remote · 1-5
5 cases
OpenAI

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From $5k
View Agency →
SoClose Society
Remote · 6-20
20 cases
GroqOllama

Free, open-source automation tools for growth hackers, marketers & developers. Python + Selenium....

From $5k
View Agency →
Cognipeer
Remote · 6-20
9 cases
OpenAI

...

From $5k
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flows.network
Remote · 21-50
20 cases
OpenAI

Automate all your software tasks. Create GitOps, ChatOps, and DevOps automations using serverless functions!...

From $10k
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MintGate
Remote · 6-20
15 cases
OpenAI

MintGate enables communities to become their own crowdfunding platform powered by the token economy....

From $5k
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Partenit
Remote · 1-5
2 cases
OpenAI

Tech company developing AI-driven systems and cognitive architectures, including applied research in efficient...

From $5k
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Null
Remote · 1-5
1 cases
OpenAI

Infrastructure for deterministic intent parsing. API-first schema for AI agents, automation, and orchestration...

From $5k
View Agency →
Poly186 AI DAO
Remote · 6-20
20 cases
LangChainAutoGenOpenAI

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From $5k
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Agentic Trust Labs
Remote · 1-5
2 cases
OpenAI

Building trust infrastructure for autonomous AI agents. Starting with coding, expanding to every domain where ...

From $5k
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Coregentis.ai
Remote · 1-5
6 cases
OpenAI

Coregentis builds enterprise-grade platforms for governing and operating AI agent systems at scale. We provid...

From $5k
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organvm-iv-taxis
Remote · 6-20
9 cases
OpenAI

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From $5k
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agentic-dev-io
Remote · 6-20
20 cases
OpenAI

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From $5k
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Keploy Inc
Remote · 21-50
20 cases
OpenAI

Simple e2e testing for developers. Toolkit that creates test-cases and data mocks from API calls, DB queries, ...

From $15k
View Agency →
RagaAI
Remote · 6-20
4 cases
OpenAI

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From $10k
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Devflow, Inc
Remote · 21-50
20 cases
OpenAI

All-in-one infrastructure for search, recommendations, RAG, and analytics offered via API...

From $10k
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Kong
San Francisco, CA · 21-50
20 cases
OpenAI

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From $25k
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AgnetLabs
Remote · 1-5
2 cases
OpenAI

AgnetLabs is simplifying the future of AI infrastructure. Our framework Laddr helps teams build, scale, and mo...

From $5k
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exosphere.host
Remote · 6-20
5 cases
OpenAI

An open-source infrastructure layer for background AI workflows/agents that is reliable, affordable, and effor...

From $5k
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Xorbits
Remote · 6-20
18 cases
OpenAIMistral

Xorbits builds production-ready infrastructure for Model Inference and AI Agents....

From $15k
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Wagner
Remote · 1-5
7 cases
OpenAI

The first AI DevOps Teammate - You compose and Wagner orchestrates your cloud infrastructure....

From $5k
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white duck GmbH
Remote · 21-50
20 cases
Semantic Kernel

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From $5k
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Pixeltable
Remote · 6-20
12 cases
OpenAI

...

From $10k
View Agency →
Warestack
Remote · 6-20
19 cases
OpenAI

...

From $5k
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Hyperterse
Remote · 1-5
4 cases
OpenAI

Building the infrastructure around MCP, to enable agents to connect to your data....

From $5k
View Agency →
Confluent Inc.
Mountain View, CA · 21-50
20 cases
OpenAI

...

From $25k
View Agency →
Aitomatic, Inc.
Mountain View, CA · 6-20
17 cases
OpenAI

...

From $10k
View Agency →
Thales Group
Remote · 21-50
20 cases
OpenAI

...

From $25k
View Agency →
Cerno AI
Remote · 1-5
3 cases
OpenAIAnthropic

Agentic research infrastructure. Local-first, model-agnostic, fully transparent....

From $5k
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Tara Vision
Remote · 1-5
2 cases
Ollama

DevOps, GitOps-IaC, Cloud Architecture & Engineering with a DevSecOps Specialisation...

From $5k
View Agency →
Timothy Warner Organization
Remote · 21-50
20 cases
OpenAI

...

From $10k
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ThirdKey.AI
Remote · 6-20
13 cases
OpenAI

...

From $5k
View Agency →
GenSecAI
Remote · 6-20
20 cases
OpenAI

A non-profit community using generative AI to defend against AI-powered attacks, building open-source tools to...

From $10k
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Senseable Intelligence Group
Remote · 21-50
20 cases
OpenAI

Our group uses neuroimaging, speech communication, and machine learning to improve assessments and treatments ...

From $5k
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Frame.dev
Remote · 6-20
20 cases
OpenAIAnthropic

An open initiative dedicated to denoising the web and permanency of AI agency. We build the notetaking app tha...

From $5k
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Agentic Devops Collective
Remote · 6-20
20 cases
OpenAI

Agentic DevOps Collective is a practitioner-led global community advancing open practices and shared knowledge...

From $5k
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Mind Network
Remote · 21-50
20 cases
OpenAI

...

From $25k
View Agency →
Berserk Disruptors
Remote · 1-5
2 cases
Anthropic

...

From $5k
View Agency →
Prescott Data
Remote · 6-20
15 cases
OpenAI

We build Dromos for enterprise AI automation and the open infrastructure underneath it — orchestration, identi...

From $5k
View Agency →
Elmahrosa International — TEOS
Remote · 6-20
11 cases
OpenAI

Institutional readiness & due diligence frameworks for Web3 startups entering regulated and institutional mark...

From $5k
View Agency →
Cortex IO
Remote · 1-5
8 cases
OpenAI

Multi-agent AI infrastructure orchestration. The brain, the muscle, and the deployment....

From $5k
View Agency →
Primitive Shell
Remote · 1-5
2 cases
OpenAI

...

From $5k
View Agency →
The Honey Jar 🏴‍☠️🐻⛓️
Remote · 21-50
20 cases
OpenAI

...

From $15k
View Agency →
NathanMaine-Labs
Boston, MA · 6-20
20 cases
Ollama

Senior TPM who builds. 13+ years enterprise delivery. Agentic AI, compliance automation, conversational AI. 48...

From $5k
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pilottai
Remote · 6-20
13 cases
OpenAI

...

From $5k
View Agency →
ellmos-ai
Remote · 6-20
11 cases
n8n

ellmos (XLLM-OS) - Extra Large Language Model Operating Systems. The stream that unites everything....

From $5k
View Agency →
WaveZync
Remote · 6-20
19 cases
OpenAI

WaveZync: Innovating software solutions in web, mobile, AI, and blockchain. Explore our repositories and join ...

From $5k
View Agency →
FlowSynx
Remote · 6-20
20 cases
OpenAI

A deterministic orchestrator for composable micro-workflows with reusable modules...

From $5k
View Agency →
OpenBMB
Remote · 21-50
20 cases
OpenAI

OpenBMB (Open Lab for Big Model Base) aims to build foundation models and systems towards AGI....

From $25k
View Agency →
Microsoft Azure
Remote · 21-50
20 cases
OpenAI

...

From $25k
View Agency →
Fiddler AI
Remote · 6-20
20 cases
OpenAI

...

From $10k
View Agency →
Manufact
Remote · 6-20
20 cases
OpenAI

...

From $15k
View Agency →
Oori
Remote · 6-20
17 cases
OpenAI

...

From $5k
View Agency →
Aesthisia | DevOps & Automation Services
Remote · 6-20
11 cases
LangChainOpenAIOllama

Aesthisia is a leading DevOps service provider enabling an organization to deliver a better and faster applica...

From $5k
View Agency →
Askrella Software Agency
Remote · 6-20
16 cases
OpenAI

Your go-to partner for personalized custom solutions and groundbreaking software projects. Contact us now!...

From $10k
View Agency →
MyScale
Remote · 6-20
20 cases
LangChainLangGraph

...

From $10k
View Agency →
QWED
Remote · 6-20
10 cases
LangChainLlamaIndexOpenAIAnthropic

...

From $5k
View Agency →
llm-use
Remote · 1-5
1 cases
LangChainOpenAIAnthropicGroq

...

From $5k
View Agency →
Neul Labs
Remote · 6-20
20 cases
LangChainLangGraphCrewAIAutoGen

...

From $5k
View Agency →
Vex
Remote · 1-5
7 cases
LangChainCrewAIOpenAI

Vex is Runtime Reliability for AI Agents. Detect drift. Auto-correct hallucinations. Ship AI agents your users...

From $5k
View Agency →
offlabel-scaffolds
Remote · 21-50
20 cases
OpenAI

...

From $5k
View Agency →
SpudWorks
Remote · 1-5
7 cases
LlamaIndexOllama

We develop open-source infrastructure designed to assist in advancing human longevity and simplifying the digi...

From $5k
View Agency →
The Geekist
Remote · 6-20
16 cases
LangChainLlamaIndexOpenAIOllama

Geekist celebrates 20 years of coding, creativity, and curiosity. A space where mastery meets play, offering t...

From $5k
View Agency →
ACE IoT Solutions LLC
Remote · 21-50
20 cases
OpenAI

...

From $5k
View Agency →
LangBot
Remote · 6-20
14 cases
OpenAI

...

From $10k
View Agency →
Microtica
Remote · 1-5
5 cases
n8n

...

From $5k
View Agency →
Woovi
Remote · 6-20
20 cases
OpenAI

💚 Pensou Pix, pensou Woovi. Venda mais e encante seus clientes. 💰 Aceite Pix, dê Cashback e aplique desconto...

From $10k
View Agency →
Monadical
New York City, NY · 21-50
20 cases
Ollama

Full-stack development and startup-as-a-service consultancy, est. 2016 Montréal, Medellín, NYC...

From $5k
View Agency →
crucerlabs
Remote · 1-5
2 cases
n8nOpenAI

...

From $5k
View Agency →
Avanai
Remote · 1-5
2 cases
n8n

Reimagine work. With AI agents and automation that deliver results, not surprises....

From $5k
View Agency →
Square Cloud Education
Remote · 1-5
8 cases
n8n

All-in-one cloud hosting for Discord bots, databases and apps. Square Cloud makes hosting easy, fast, and reli...

From $5k
View Agency →
Conversion Tools
Remote · 1-5
8 cases
n8n

...

From $5k
View Agency →
DIMO-Network
Remote · 21-50
20 cases
OpenAI

Digital Infrastructure for Moving Objects. Join our discord for updates: https://discord.gg/jKzqD7byKX...

From $15k
View Agency →
WeblineIndia
Remote · 21-50
20 cases
n8nOpenAI

Building custom software, AI solutions, automation workflows and scalable web & mobile apps since 1999. Truste...

From $5k
View Agency →
BrowserAct
Remote · 1-5
3 cases
n8n

...

From $5k
View Agency →
EvalOps
Remote · 6-20
20 cases
OpenAI

EvalOps is an AI testing and monitoring platform that helps engineering teams ship reliable AI features with c...

From $5k
View Agency →
atc-net
Remote · 6-20
20 cases
OllamaSemantic Kernel

...

From $5k
View Agency →
TensorChord
Remote · 21-50
20 cases
OpenAI

...

From $15k
View Agency →
CyberChitta
Remote · 6-20
9 cases
OpenAI

...

From $5k
View Agency →
VideoSDK Community
Remote · 21-50
20 cases
OpenAI

...

From $5k
View Agency →
eosphoros
Remote · 21-50
16 cases
OpenAI

...

From $25k
View Agency →
Sweep AI
Remote · 6-20
12 cases
OpenAI

...

From $15k
View Agency →
Intern Robotics
Remote · 21-50
20 cases
OpenAI

...

From $25k
View Agency →
World Bank
Remote · 21-50
20 cases
OpenAI

Welcome to the World Bank Open Source Software Repository. Content does not necessarily represent official Wor...

From $25k
View Agency →
SUNONA AI
Los Angeles, CA · 1-5
1 cases
OpenAI

...

From $5k
View Agency →
5e Bits
Remote · 6-20
7 cases
OpenAI

...

From $10k
View Agency →
ONE
Los Angeles, CA · 6-20
10 cases
OpenAI

...

From $5k
View Agency →
wronAI
Remote · 21-50
20 cases
OpenAI

...

From $5k
View Agency →
Yandex Cloud Examples
Remote · 21-50
20 cases
OpenAI

...

From $15k
View Agency →
YoMo
Remote · 6-20
20 cases
OpenAIMistralOllama

...

From $10k
View Agency →
H2O.ai
Mountain View, CA · 21-50
20 cases
LangGraphn8n

...

From $25k
View Agency →
Prem
Los Angeles, CA · 6-20
20 cases
OpenAI

...

From $15k
View Agency →
CameLLM
Remote · 6-20
6 cases
OpenAI

...

From $5k
View Agency →
MaKLlama
Remote · 6-20
20 cases
OpenAI

MaK(Mac+Kubernetes)llama: running and orchestrating large language models (LLMs) on Kubernetes with Mac nodes....

From $5k
View Agency →
KfW Bankengruppe
Remote · 6-20
20 cases
OpenAI

...

From $5k
View Agency →
Eisenberg Family Depression Center Code
Remote · 6-20
20 cases
OpenAI

Open source code from EFDC and UMich researchers working to accelerate mental health discoveries thru mobile t...

From $5k
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Alta3 Research
Remote · 21-50
20 cases
OpenAI

...

From $5k
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AImageLab
Remote · 21-50
20 cases
OpenAI

AImageLab is a research laboratory of the Dipartimento di Ingegneria "Enzo Ferrari" at the University of Moden...

From $10k
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RapidLoop
Remote · 6-20
20 cases
Ollama

...

From $5k
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Scalytics
Remote · 6-20
18 cases
OpenAIOllama

Open source streaming and federated data tools. Kafka, S3-native storage, Apache Wayang....

From $5k
View Agency →
iGOT AI
Remote · 6-20
20 cases
DSPy

...

From $5k
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ControlTheory
Remote · 6-20
16 cases
OpenAIOllama

ControlTheory builds practical observability tools for modern SREs — open-source tools and AI-powered platform...

From $5k
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Stacklok
Remote · 6-20
20 cases
OpenAI

...

From $10k
View Agency →
STACKIT
Remote · 21-50
20 cases
n8n

...

From $15k
View Agency →
Chainstack Labs
Remote · 21-50
20 cases
Ollama

...

From $10k
View Agency →
Goobo Labs
Remote · 6-20
7 cases
Ollama

...

From $10k
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SWIRL
Remote · 6-20
4 cases
OpenAI

...

From $10k
View Agency →
Frigade
Remote · 6-20
11 cases
OpenAI

AI-powered assistant that intelligently guides and onboards your users through your product...

From $10k
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树语智能|ShuYu Intelligence
Remote · 1-5
8 cases
OpenAI

智能赋能未来|企业AI解决方案专家:模型聚合API(OpenAI/Claude/Gemini 低至2折)、AntSK AI知识库、RAG/GraphRAG、文档智能解析、Excel数据分析、提示词优化、AI-PPT、AI...

From $5k
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OPEA [Open Platform for Enterprise AI]
Remote · 21-50
20 cases
LangChainHaystack

OPEA is an ecosystem orchestration framework to integrate performant GenAI technologies & workflows leading to...

From $25k
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Ethora by Dappros
Remote · 6-20
20 cases
LangChainOpenAI

Ethora engine. Dappros backend infrastructure platform. Future mobile/web, AI, messaging, web3 technologies, b...

From $5k
View Agency →
Preternatural
Remote · 6-20
13 cases
OpenAI

...

From $10k
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Qiantong Tech
Remote · 1-5
4 cases
OpenAI

Qiantong Technology is dedicated to building intelligent platform systems that connect sensing, data, knowledg...

From $5k
View Agency →
Shannon Data AI
Remote · 1-5
7 cases
OpenAI

...

From $5k
View Agency →
VictoriaMetrics
Remote · 21-50
20 cases
OpenAI

...

From $25k
View Agency →
Build5Nines
Remote · 6-20
17 cases
OpenAIOllama

Cloud, DevOps & SRE guidance from industry expert Chris Pietschmann (Microsoft MVP, HashiCorp Ambassador, Micr...

From $5k
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CodeAlive
Remote · 6-20
17 cases
OpenAI

CodeAlive is an AI-powered expert for your company’s codebase. It autonomously answers detailed code-related q...

From $5k
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Janea Systems
Remote · 21-50
20 cases
OpenAI

...

From $5k
View Agency →
3DCF Labs
Remote · 1-5
3 cases
OpenAI

3DCF Labs builds AI: document-to-dataset infrastructure, agents and security first personal assistant....

From $5k
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Oracle
Austin, TX · 21-50
20 cases
LangChainOpenAI

...

From $25k
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IncidentFox
Remote · 1-5
8 cases
OpenAI

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From $5k
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Cogito NTNU
Remote · 21-50
20 cases
OpenAI

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From $10k
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YaTTI | Indonesian Open Technology Foundation | Yayasan Teknologi Terbuka Indonesia
Remote · 21-50
20 cases
OpenAI

Advocacy and Promotion for the use of Open Source Data, Protocols, Software, and Technologies, and Promoting B...

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Squaredev
Remote · 6-20
13 cases
OpenAI

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RadioAstronomy.io
Remote · 6-20
18 cases
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AI-enhanced research infrastructure for radio astronomy, SDR signal processing, and scientific computing, buil...

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Jobbernaut
Remote · 1-5
7 cases
OpenAI

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Bacalhau
Remote · 6-20
20 cases
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Bacalhau is a distributed computing platform that deploys, manages, and monitors workloads across your infrast...

From $10k
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eva-foundry
Remote · 21-50
20 cases
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Evidence-driven, Verifiable, Auditable Software Factory - Data-driven AI-enabled software engineering with the...

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Pink Pixel
Remote · 6-20
20 cases
OpenAI

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KafClaw
Remote · 1-5
6 cases
OpenAI

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Meritocra
Remote · 1-5
1 cases
OpenAI

Building practical AI solutions and custom software for SMBs. Specializing in LLM implementations, process aut...

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Shopana.io
Remote · 1-5
6 cases
OpenAI

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Bitloops
Remote · 6-20
20 cases
OpenAI

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From $10k
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Galyarder Labs
Remote · 1-5
2 cases
OpenAI

Autonomous AI & Web3 Infrastructure. Manual execution is obsolete. We engineer the Sovereign Stack....

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Rill Data
Remote · 6-20
20 cases
OpenAI

A high-performance, AI-native alternative to legacy BI, backed by modern analytical databases....

From $10k
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Musabdulai IO
Remote · 1-5
3 cases
LangChainOpenAI

AI Security & Infrastructure. Building automated red-teaming harnesses and secure RAG pipelines....

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Sky Genesis Enterprise
Remote · 21-50
20 cases
OpenAI

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Mentra Community
Remote · 6-20
20 cases
OpenAI

Mentra builds the leading smart glasses OS + SDK. Stream your view, see captions, talk to AI and capture photo...

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Skit.ai
Remote · 21-50
20 cases
OpenAI

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Bavard
Remote · 1-5
5 cases
OpenAI

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aget-framework
Remote · 6-20
15 cases
OpenAI

CLI-based human-AI collaborative coding agents • Configuration & lifecycle management • By @gmelli...

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Snowplow
Remote · 21-50
20 cases
OpenAI

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From $15k
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SSP Data
Los Angeles, CA · 6-20
9 cases
OpenAI

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Ubisoft
Remote · 21-50
20 cases
OpenAI

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sloopstash
Remote · 6-20
18 cases
Ollama

Develop low-cost software supply chains and IT infrastructure with our products, toolkits, solutions, and trai...

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Chalk
Remote · 6-20
20 cases
OpenAI

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SpeyTech
Remote · 6-20
14 cases
OpenAI

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Sudaverse eco-system
Remote · 1-5
6 cases
OpenAI

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ZYNT
Remote · 1-5
2 cases
OpenAI

Signal monitoring custom-configured for your ICP. We handle the setup, you get intelligence delivered to your ...

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Merchant Protocol
Seattle, WA · 21-50
20 cases
OpenAI

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Shamanic Technologies
Remote · 6-20
20 cases
OpenAI

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growthctl
Remote · 1-5
1 cases
OpenAI

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LiveKit
Remote · 21-50
20 cases
OpenAI

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Osaurus
Remote · 6-20
20 cases
OpenAI

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Stanford Biodesign Digital Health
Remote · 21-50
20 cases
OpenAI

Our mission is to advance digital health research and applications by fostering an accessible health ecosystem...

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Notte Labs
Remote · 6-20
9 cases
n8nOpenAIAnthropic

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Stanford Spezi
Remote · 21-50
20 cases
OpenAI

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Maxim AI
Remote · 6-20
20 cases
OpenAI

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Beam
Remote · 6-20
20 cases
OpenAI

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Lasso
Remote · 6-20
4 cases
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GenAI security platform that strengthens security posture by monitoring all GenAI interactions, whether made b...

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Securade.ai
Remote · 6-20
14 cases
LangChain

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EinStack
Remote · 6-20
14 cases
OpenAI

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Autonomi AI
Remote · 1-5
5 cases
CrewAI

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The Institute for Ethical Machine Learning
Remote · 21-50
20 cases
OpenAI

The Institute for Ethical Machine Learning is a think-tank that brings together with technology leaders, polic...

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Viglet
Remote · 6-20
20 cases
OpenAI

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From $5k
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Oracle Quick Start
Seattle, WA · 21-50
20 cases
OpenAI

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Anote
Remote · 1-5
5 cases
OpenAI

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KubeSphere
Remote · 21-50
20 cases
OpenAI

KubeSphere is a distributed operating system for cloud-native application management, using Kubernetes as its ...

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Mirai
Remote · 6-20
11 cases
OpenAI

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Intentee
Remote · 6-20
14 cases
OpenAI

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From $5k
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NASA Jet Propulsion Laboratory
Remote · 21-50
20 cases
OpenAI

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Hyperbrowser
Remote · 6-20
20 cases
LangChainn8n

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Keras
Remote · 21-50
20 cases
OpenAI

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mosec
Remote · 6-20
5 cases
OpenAI

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Arcade Data
Remote · 6-20
19 cases
LangChainHaystack

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Very Good Plugins
Remote · 6-20
20 cases
Anthropic

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Amikos Tech
Remote · 21-50
20 cases
OpenAI

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Percolation Labs
Remote · 1-5
7 cases
OpenAI

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IT Automation AI Agents — Frequently Asked Questions

What kinds of IT tickets can an AI agent resolve automatically?+

Password resets and account unlocks, software installation requests, VPN and access provisioning, printer and peripheral troubleshooting, known application errors with documented fixes, and certificate/license renewal reminders are all strong candidates for full automation. Issues requiring physical hardware intervention, novel security incidents, or changes to production infrastructure should involve human approval even when agents assist with diagnosis.

How does the agent triage and prioritize incidents?+

The agent ingests alert metadata (source system, severity, affected service, error message, time of occurrence), correlates it against historical incident patterns, checks for active change windows that might explain the alert, and assigns a recommended priority. Sophisticated implementations use graph-based service dependency maps to assess blast radius and automatically escalate alerts affecting critical-path services.

Is it safe to give an AI agent access to production infrastructure?+

With proper guardrails, yes. Professional agencies implement least-privilege access (the agent can restart a specific service, not arbitrarily execute root commands), require human approval for changes above a defined impact threshold, maintain immutable audit logs of every action taken, and include automatic rollback triggers if a remediation action worsens metrics rather than improving them.

How does IT automation AI integrate with our existing ITSM platform?+

Most enterprise ITSM platforms (ServiceNow, Jira Service Management, Freshservice, Zendesk) expose REST APIs that allow agents to read tickets, update status, add comments, assign to queues, and close tickets. The agent monitors new ticket intake, classifies and routes, attempts automated resolution, and either closes the ticket with resolution notes or escalates to the appropriate team with full diagnostic context already populated.

What does an IT automation AI agent project cost?+

A focused helpdesk triage and resolution agent for a single ITSM platform typically costs $20,000–$45,000. Full-stack implementations covering ticket automation, alert correlation, and infrastructure remediation with multi-platform integrations run $50,000–$130,000. Large enterprise deployments with custom runbook automation, compliance reporting, and multiple environment support often exceed $150,000.

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